FAQ
FAQ
Below you will find answers to all of your questions. If your question isn’t listed below, please email us or contact our team
All the paintings in the gallery are originals, created using a variety of painting techniques. Mostly oils, acrylics and watercolours are used. They are painted on canvas or watercolour paper.
Yes, it is possible. To discuss all the necessary questions in more detail, please send us information by e-mail.
It depends on the complexity of the order. To discuss all necessary questions in detail, please send information by e-mail.
Yes, we do. There are two kinds of certificates:
1. You will receive a certificate of originality (we send it with the painting, it is included in the price).
2. Certificate - an expert conclusion is made on the basis of visual analysis (to be ordered and paid separately).
Yes, you can. Our gallery is located at: Ukraine, Kiev, str. Zoologicheskaya , 8, Gallery Globus, opening hours 12.00-19.00
Methods of payment:
All paintings are sent only after 100% advance payment.
- Cash payment at the meeting
- Bank card transfer to Privat Bank, Monobank
- Money transfer system (Paypall ([email protected]),
PrivatMoney, Western Union, Unistream, etc.)
- Non-cash payment method (to the bank account)
Payment methods are negotiated individually between the buyer and the gallery.
If you would like to discuss payment and delivery in more detail or have any questions, please email us.
Shipping options:
- self-delivery
- Free delivery in Kiev
- Postage by Ukrposhta (postage and packing costs are added to the price of the painting)
- You can find the prices on the website of Novaya Pochta (within Ukraine).
Once payment has been received, the parcel will be dispatched within 1-5 days (depending on the situation).
Delivery for residents of other countries
Shipment is made once a week by ordinary mail or airmail after order confirmation and receipt of 100% prepayment. After shipment we will send you a tracking code which will allow you to track the parcel on the Ukrposhta website, and after the parcel has left Ukraine, a few days later you will be able to track it on the website of the post office of your country. The cost of delivery depends on the weight of the parcel, the method of delivery and is calculated individually for each order. The delivery time is also indicated separately.
International shipments are sent by transport companies:
- Ukrposhta
Delivery is included in the cost of the order according to the tariff of the transport company.
Yes, it is possible. To discuss all your requirements in more detail, send us an e-mail.